Shipping policy
Where we deliver
We currently offer shipping to addresses in the United States. Available delivery methods and the final shipping charge are shown at checkout before you place an order.
Shipping rates
- Standard shipping: free on all orders
- Premium insured shipping: $5.87
Rates are in USD. No minimum order amount is required for free standard shipping. Choose your preferred delivery method at checkout before placing your order.
Dispatch and delivery
Orders may dispatch from the United States or overseas, depending on stock availability and the fulfilment arrangement for your order.
Estimated delivery to US addresses is 9–20 business days from ordering, including processing. Business days are Monday to Friday, excluding public holidays. Customs or carrier delays may occasionally extend this estimate. Delivery times are estimates, not guaranteed arrival dates.
Tracking details will be emailed after dispatch. If you need an item by a particular date, contact us before ordering.
Questions or problems
For an order question, a missing parcel or an incorrect or damaged item, email support@maesano.us with your order number. See our 30-Day Returns & Refunds page for return conditions and instructions.