The details, made simple.
Where do you deliver?
We deliver to addresses in the United States. See our shipping guide for delivery estimates and options.
How long does delivery take?
Our estimated delivery time is 9–20 business days from ordering, including processing. Business days are Monday to Friday, excluding public holidays. Estimates are not guarantees.
Where does my order ship from?
Orders may dispatch from the United States or overseas, depending on stock and fulfilment arrangements.
How do I choose a size?
Fit varies by style. Start with our size and measuring guide. If the item does not include measurements, ask us to confirm them before ordering.
Can I return an item?
You can request a return within 30 days after delivery. Items must be unused, unworn and unwashed, with original tags and packaging and proof of purchase. Please read the full return conditions and contact us before posting anything back.
Who pays return shipping?
You pay return shipping for a change-of-mind return. For an item that arrives faulty, damaged or incorrect, contact us so we can arrange the appropriate remedy and reasonable return shipping where needed.
What if something is wrong with my order?
Email support@maesano.us with your order number, a description of the issue and photographs where useful. Keep the item and packaging while we help.
How can I contact you?
Use our contact page, email support@maesano.us or call +1 754-815-3957.